Perfect Order Index -Measuring Your Customers Experience

Nov 20, 2018 8:13:30 AM / by David Pawelke posted in MES, pulp, paper and nonwovens, KPI


There are a lot of things that get measured by our pulp and paper customers to gauge the health of their business. There are some key metrics that show up in the most successful companies that epitomize Peter Drucker's quote,  "What gets measured, gets managed."  I believe that the best of those metrics have three elements to them. 

Three Elements of a Great Measurement

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